We take our patients' views of their treatment progress seriously. For more than a decade we have asked each new patient to complete validated questionnaires that look at all the commonly-measured domains of the pain experience at their initial consultation, half way through their treatment and at the end of their treatment.
At the end of their treatment only 1.5% of our patients primarily complaining of low back pain are still on sick leave. Using a strict cut-off to reliably categorise improved from not-improved patients, 72.1% of back pain patients are reliably improved half way through their course of treatment and 79% are reliably improved at the end of treatment. Half way through treatment 99.8% of patients are satisfied with the treatment they have received and 96.4% state their treatment expectations have been met. At the end of treatment 100% of patients are satisfied with treatment received and 95.5% state their treatment expectations have been met.
For patients whose primary complaint was neck pain with or without related headaches only 1% were still on sick leave at the end of their treatment. Sixty-eight percent of patients could be categorised as reliably improved using strict cut-off values half way through the treatment and 73.3% could be categorised as improved at the end of their course of treatment. Patient satisfaction with care received was 99.8% half way through treatment and 100% at the end of treatment. Treatment expectation had been met for 96.6% of neck pain patients half way through their treatment and for 95.3% at the end of treatment.